Visit
NJPAC - Box Office

• Check your email. We’ll tell you everything you need to know before you arrive.
• Prior to attending a performance, please visit the specific performance page on our website for last minute updates.

• Self-scan your ticket on your mobile.
• Sanitize at hand sanitizer stations throughout the facility and at the touchless sink faucets in the restrooms

• Masks are welcome

• All bags are subject to search. Backpacks, suitcases, bags and women’s purses larger than 12” x 12” x 8” may not be taken into the theaters. Patrons carrying larger bags will be asked to bring them to the coat check at no charge and will be given a plastic bag for carrying select items, such as wallets and cell phones, into the theater. An exception will be made for medically necessary items after proper inspection.
• NJPAC reserves the right to inspect and search persons entering NJPAC property and hand-carried items. Violators of this policy may be subject to ejection from NJPAC property and/or civil or criminal penalties.
• To ensure the safety and comfort of our patrons, the following items are prohibited on NJPAC property. For safety reasons, guests will be refused entry onto NJPAC property if they are in possession of any prohibited item. Illegal items will be confiscated and turned over to the police. If a patron is found on NJPAC property with any prohibited item, the item will be confiscated and the patron may be ejected from the property. NJPAC property includes all buildings, performance venues, restaurants, outdoor and common areas, surface parking lots and the Military Park Garage.
• Prohibited items:
  • firearms, stun guns, cutting weapons, striking weapons, chemical weapons, fireworks, explosives, or any other dangerous or hazardous devices or weapons.
  • animals other than a registered service animal assisting persons with disabilities.
  • signs, posters, banners, balloons, flags, laser pointers/pens.
  • any item with offensive writing or images.
  • any food or beverage not purchased from an NJPAC approved vendor.
  • cans, bottles, glass or other beverage container.
  • illegal drugs.
  • aerosol cans.
  • any noisemaking device (i.e. whistles, air horns, drums, horns, vuvuzelas).
  • selfie sticks or gopros.
  • cameras, video or audio equipment.
  • unapproved pamphlets, handouts, advertisements etc.
  • pedi cycles, skateboards, roller blades/skates, hover boards, drones or other model aircraft or remote controlled device of any kind, may not be operated on NJPAC property.
  • any other item deemed to be inappropriate or dangerous by njpac management.

• All sales are final. There are no refunds unless the performance is canceled.
• Tickets are valid only for the event, date, time, venue, and seat indicated. Please check your tickets before leaving the box office.
• All ticket sales are subject to handling charges.
• We accept American Express, Discover, Mastercard, and Visa plus cash. Personal checks can be accepted up to two weeks before a performance with a driver’s license or state-issued ID.
• There is an 8 ticket purchase limit for performances unless specified.
• Guests purchasing tickets at the box office must provide minimum contact information of phone number or email address. 
• Tickets may be issued either contactless mobile tickets or traditional paper tickets.
• Guests arriving at the Box Office day of the performance who have lost their tickets may have their tickets reissued with the presentation of proper ID that matches the information in the ticketing system. This reissue offer applies only to customers purchasing directly from the box office, NJPAC Priority Customer Services, and Ticketmaster. Guests who purchased tickets from third-party vendors must contact their point of sales for assistance with lost or misplaced tickets.
• When performances are canceled, refunds for tickets purchased at the box office that has been paid for by cash or checks will be in the form of checks only.  Refunds for tickets paid for by credit card will be returned to the credit card used during the initial purchase. 
• NJPAC does not issue refunds or exchanges in the case of severe weather.  Performances are canceled only when the performer(s) cannot physically make it to the theater or the governor of NJ declares a state of emergency that specifically prohibits travel. Customers are advised on severe weather days to visit njpac.org or our social media pages for updates.  NJPAC will attempt to contact ticket holders and provide information regarding rescheduling or other options. If the performance goes on, there are no refunds or exchanges. 
• The Box Office remains open on performance evenings for will call and day of performance sales until after the first intermission or one-half hour after the curtain rises for the last scheduled performance of the day.
• While we appreciate our patrons, please note that at one hour prior to curtain time you may experience a delay in buying tickets for future performances.

On afternoons when no performance is scheduled, we offer $3.00 parking stickers for up to one hour when purchasing tickets directly through the Box Office. To receive this discounted parking, please park in the Military Park Garage and present your parking ticket at the Box Office.